>

What can the right
call center do for you?

Inc. Magazine has ranked us one of the "Fastest Growing Companies in the Nation."
With 25+ years of experience, we have the answer.

Fastest Speed To Launch
100% US Based

Fastest Speed To Launch • 100% US Based

Why Choose The Telepoint Group…

  • EXPERIENCE

    With our 25 years of experience, we develop and execute successful call center programs that deliver unparalleled results.

  • SPEED

    Our call center programs launch with “Best in Industry” speed that enables our clients to meet the tightest deadlines without compromising quality.

  • PARTNERSHIP

    We become a seamless extension of your business, giving you peace of mind knowing your customers are receiving the highest quality of service and care.

  • STAFFING

    Our active, proprietary database of employees are categorized by expertise and availability, giving us staffing flexibility to quickly scale for urgent needs.

  • FOCUS

    Work with an experienced account specialist who is available 24/7 for immediate assistance. This provides you with creative solutions to program challenges, as well as the accessibility to your account specialist to implement improvements in real-time.

  • REPORTING

    We provide you with customized, on-time, easy to understand reports highlighting key metrics that allow you to maximize the effectiveness of your programs.

OUR CLIENTS

WHAT WE PROVIDE

OUR SERVICES

MARKET RESEARCH

Trusted by the country’s top market research and marketing firms, we provide fast, accurate, and insightful information.

POLITICAL

We deliver polling, advocacy messaging, Voter ID, Patchthrough’s, GOTV, Peer-to-Peer texting, and RoboCall programs to local and national campaigns and organizations.

SETTLEMENT ADMINISTRATION

We provide best-in-class representatives, technology, and service for all class action administration matters —regardless of size or complexity.

ANSWERING SERVICES

Our U.S. based receptionists work just like your in-office receptionists: transferring calls, scheduling appointments, and answering all of your customers’ questions.

INBOUND SERVICES

We handle your incoming calls, emails, and chats, ensuring your customers have an exceptional contact experience.

OUTBOUND SERVICES

Whether it’s lead generation, appointment setting, or telesales, we develop, execute, and refine programs that maximize results.

AN ONGOING PARTNERSHIP

With a focus solely on your success, our teams are entirely immersed in every step of the process. Recruiting the right employee profiles, extensive training and remaining involved in the management of the results to further ensure accountability and quality are just some of the ways we build a true partnership.

CONTACT THE
TELEPOINT GROUP

STAY CONNECTED

Untitled Document