OUTBOUND SERVICES

WHEN RESULTS MATTER

OUR SOLUTIONS

OUTBOUND CALL CENTER SERVICES

Drive more sales, increase customer retention, grow your profitability, and save valuable time. These are the benefits of partnering with The Telepoint Group.

By analyzing the key metrics to measure success, The Telepoint Group will maximize your customer’s experience and have an immediate positive impact on your company’s growth.

Our outbound services include the following:

Cross – Sells / Up – Sells

Cross selling and upselling help build rapport with customers and promote brand loyalty.
Lead Generation

Lead generation encompasses a number of different services, all which help create a personal connection with your new prospects.
Appointment Setting

We set appointments, confirm dates and increase show rates to ensure you receive qualified appointments.
Customer Retention

Increase retention rates by reaching out to your clients and customers with ongoing, targeting messaging.
Customer Surveys

Obtain actionable feedback with our surveys to gain insight into your customers’ satisfaction levels.