WHEN EXPERIENCE MATTERS THE MOST
OUR SOLUTIONS
SETTLEMENT ADMINISTRATION
As a settlement administrator, you have the responsibility of ensuring all class members are treated with the utmost care. Our experts at The Telepoint Group have years of experience to help you provide this level of service to the companies that hired you.
Our team is an extension of your business, and we deliver the service that your clients have come to expect. We provide best-in-class representatives, technology, and service for all settlement administration matters, regardless of their size or complexity.
The Telepoint Group has been involved with live agent and IVR for some of the nation’s largest security and data breach cases.
- Fastest launch time in the industry
- Dedicated toll-free number to effectively address class member inquiries
- Multilingual account manager who’s available 24/7 and has experience in class action lawsuits, data breaches and mass tort services
- Track, record, and report all inbound and outbound call center activity related to a specific case
- Deliver consistent messaging with scripted responses to ensure inquiries are addressed according to case developments
- Deploy Interactive Voice Response (IVR) systems to inform class members of important dates, distribute general case information or facilitate telephonic claims filing
MARKET RESEARCH
POLITICAL
SETTLEMENT ADMINISTRATION
ANSWERING SERVICES
INBOUND SERVICES
OUTBOUND SERVICES
Schedule your free strategy session
CONTACT THE TELEPOINT GROUP
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settlementadministration@thetelepointgroup.com
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(856) 955-1200
- 1415 Route 70 East, Suite 100, Cherry Hill, NJ 08034
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